Country Manager Germany

At JouwWeb (and Webador), our mission is to make entrepreneurship accessible for everyone. As our German Country Manager, you’ll be the driving force behind an excellent experience for German-speaking users. You will localize our tool and communications (webador.de), guide and encourage (prospective) customers via email and social media, and spot opportunities to improve the product and customer journey. You’ll collaborate closely with fellow Country Managers, Marketing, and Development, and you’ll contribute to smarter processes by leveraging automation and AI. Your work directly influences adoption, satisfaction, and growth in the DACH region.

You will work on

• Helping small business owners build their website via email and social media (service with a growth lens).

• Localizing our tool and content for webador.de; adapting tone and messaging to German culture.

• Identifying and prioritizing product and CX improvements from customer insights.

• Supporting (online) marketing initiatives and awareness in German-speaking countries.

• Contributing to AI- and tech-driven projects to optimize tooling (e.g., Zendesk, chatbot), workflows, and automation.

Who we are looking for

• 1+ year in a support/communication or related role; you’re an excellent written and verbal communicator.

• Fluent in German and a strong understanding of German culture and norms (native-level written & verbal).

• English is our working language; no Dutch required.

• You proactively suggest improvements, are tech-curious (incl. AI), and enjoy making workflows smarter.

• You are available 32–40 hours per week.

What you get in return

• Competitive salary €2,900–€3,700 per month, based on experience.

• Learning & development budget: 5% of your annual salary.

• A solid pension plan with no personal contribution.

• We meet every week during the team day at the office; the rest of the week, you decide where you work best (home or office).

• A professional yet informal environment with a flat structure and minimal meetings.

• Fun extras when we hit company targets (surprises, team outings, additional bonuses).

About JouwWeb (and Webador)

With JouwWeb, small business owners can easily create a professional website or online store they are proud of. New AI features in our tool make starting a website truly effortless.

Our company is located at Strijp-S in Eindhoven. We are ambitious and growing rapidly, supported by Webador, our international brand. More than 275,000 small business owners worldwide use the premium version of our service and are very enthusiastic about it (JouwWeb and Webador). By reaching more customers, we increase our impact on entrepreneurship worldwide. Our moonshot is to have 1,000,000 customers by 2030. Despite our growth, we remain a relatively small team of 45 colleagues where everyone aims to make as much individual impact as possible.

We like to keep things simple, both in our product and in our processes. We work in a data-driven way and validate hypotheses with experiments. We have few meetings; our team works with focus and calm on meaningful improvements.

Apply now!

Are you the German Country Manager we’re looking for, and are you available 32–40 hours per week? Then apply now.

Questions about this vacancy? Contact our localization team lead Nicole at nicole@jouwweb.nl.